Care and Maintenance
Flower Diamond recommends that you have your jewellery checked every three to five years.
Learn more about the value of several simple gestures:
1. Cleaning your jewellery
Clean your jewellery by gently brushing it with a soft bristle brush and warm soapy water. Rinse well and dry thoroughly. Regular cleaning will revive the brilliance of your gems.
If, despite your care, your jewellery remains dull and the gems lacklustre, bring them back to us. We will be happy to assist you.
2. Storing and transporting your jewellery
Store your jewellery in its original case or carefully wrapped separately in a soft cloth, for example, in a Flower Diamond travel pouch (available from boutiques), to prevent it from being scratched.
Make sure necklaces and bracelets are stored flat to prevent their links from being deformed. Also, chains should be closed to prevent any knots from forming.
If you need to transport your jewellery, make sure it is carefully packed and protected, preferably in its original case or in a jewellery pouch, to prevent it from being damaged.
3. Impacts on your jewellery
Your jewellery may be damaged by impacts.
When you lift or carry heavy objects, make sure they are not pressing against your jewellery as they could scratch or damage it.
To reduce the risk of any scratches or impacts, avoid wearing several pieces of jewellery on the same wrist or finger.
Avoid wearing your jewellery during high-risk activities, such as extreme sports, as they are liable to damage it.
4. Issues with your jewellery
Like all precious objects, your jewellery will acquire a patina and risks being scratched when worn. To restore its full brilliance, bring them back to us.
You feel that the band on your Possession ring no longer turns as freely as before? Clean your ring as recommended in the Cleaning section, and if you are still not happy with the result, entrust it to us.
A knot forms in a very fine chain? Simply slip a needle into the knot to gently loosen it using small, delicate movements. Never try and force the knot undone, as you risk damaging the chain.
Your ring is too tight or too loose? Take it to us for resizing, providing the particular model can be resized.